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ABSTRACT:

Many IT leaders may not have the time, resources, or even an inclination to implement a service catalogue. However, not having a clearly defined service catalogue can complicate service desk management and diminish the effectiveness of service level agreements (SLAs).

This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well. 

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