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Posted:
Jan 25, 2013
Published:
Jan 23, 2013
Format:
PDF
Length:
8 Page(s)
Type:
White Paper
Language:
English

See all research from Cherwell

  • Software Education Series Part One: A Guide to Service Catalogues

    Sponsored by: Cherwell

    Many IT leaders may not have the time, resources, or even an inclination to implement a service catalogue. However, not having a clearly defined service catalogue can complicate service desk management and diminish the effectiveness of service level agreements (SLAs).

    This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well. 

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