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ABSTRACT:

With so much of the competitive advantage being dependent upon the relationship companies have with their customers, many organizations are in search of the tools that will more effectively help them manage their customer relationship management (CRM).

In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.

By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs.

Watch this webcast now to discover a flexible, secure, and cost competitive alternative to on-premise implementations or traditional hosting.

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