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ABSTRACT:

Developing a service strategy to meet the rapidly changing demands of your customers can be a complex task. So how are organization’s leveraging the cloud the improve customer service support?

This white paper offers best practices for successfully deploying and implementing cloud technology into your customer service strategy. Gain insights on the four phases in the cloud deployment process and tips for streamlining the transition from implementation to transformation. Expand your knowledge and discover how you can leverage the cloud to optimize your customer experience management strategy today.

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