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ABSTRACT:

Customers and employees expect IT services to be available 24/7, but meeting these demands can be a challenge. Fortunately, with the right strategies and solutions, creating a truly available enterprise is a possibility.

This study of 450 senior IT professionals provides insight into how European businesses see availability today. Read on to discover sources of pressure and availability challenges to overcome and how your peers are addressing these obstacles. Also, this resource delivers a roadmap to assist organizations on their journey towards improving availability.

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