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ABSTRACT:

SMEs that rely exclusively on in-house IT often find it difficult aligning business and IT needs. Managed service providers (MSPs) can be knowledgeable, engaged and cost-effective. However, choosing the right MSP isn’t easy.

This white paper offers guidance in choosing a managed service provider that’s right for your small business. Inside you’ll find critical advice and recommendations for choosing a partner that provides transparency throughout the IT environment, enables the productivity of users, offers value through dynamic and timely service delivery, takes a big-picture, holistic view,  and creates a community of users that share experiences and best practices.

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