This resource is no longer available

Know Your Customer: Getting Serious about Unlocking Customer Insight

Cover

In an industry increasingly saddled with a more stringent regulatory environment, diminished product differentiation and more limited fee-based revenue opportunities, financial services institutions (FSIs) know that customer insight is the key to growth and profitability.

While the industry is turning its attention to gaining analytical capabilities, institutions can face multiple challenges. This white paper examines 5 key hurdles to building stronger relationships, improving return and reducing risk:

  • Silos still proliferate
  • Data is inconsistent
  • Analytic insight is not timely
  • Business processes remain disconnected from analytical insight
  • Business effects are not timely

Read on to learn how to better understand the value of customer relationships and gain insights into how to make the most of your customer interactions.

Vendor:
Oracle Corporation UK Ltd
Posted:
16 Nov 2012
Published
31 Aug 2012
Format:
PDF
Length:
11 Page(s)
Type:
White Paper
Language:
English

This resource is no longer available.