- Jan 9, 2012
- Jan 6, 2012
- 17 Page(s)
Sponsored by: FrontRange Solutions Inc.
Services are the building blocks of an IT service management (ITSM) strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop?
Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations, including analysis from Sharon Taylor, ITIL's chief examiner and former chief architect.