Google Voice: Ready for the Enterprise?

Google Voice: Ready for the Enterprise?

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Google's Voice service includes many unified communications features. It is not a complete voice service, as it does not really provide  the inbound and outbound capabilities of traditional voice services: it is only available in the US and does not provide complete coverage in many rural markets.

 

But it does provide some new features, including Internet-enabled unified communications features that allow customers to consolidate calling into one unique Google-provided phone number.

 

In addition, the Google Voice Internet portal is fully integrated into Google's account structure, providing further service integration potential. This aspect is just as attractive as the "free calling" aspect of the service.

 

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Ovum provides clients with independent and objective analysis that enables them to make better business and technology decisions. Combining the ICT expertise of Datamonitor Technology, Butler Group and Ovum, with Datamonitor Group's 350 business analysts and relationships with 18 of the largest 20 global corporations, Ovum is uniquely positioned to provide practical, actionable advice to the technology, telecoms and other business sectors.

Vendor:
ComputerWeekly.com
Posted:
29 Nov 2012
Published
01 Jan 2011
Format:
PDF
Length:
4 Page(s)
Type:
White Paper
Language:
English
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